Ovation TV Community FAQ

Welcome!

Ovation TV is about inspiring the artist in all of us. The Ovation TV Community space is designed to help you participate and inspire others by curating your ideas and media about art and culture. Create your own space and show the world what makes your life creative. This page will help you get started…

Below is the list of “Frequently Asked Questions”

Getting Started:

  • Are there any important things to remember when setting up my profile?
    • You cannot change your screen name so choose wisely.
    • You must be at least 13 years of age.
    • No special characters can be used just letters, numbers and underscores
  • “I’m an institution not a person, why can’t I be less than 13?”
    • The system makes no distinction, if your gallery, museum art collaborative or whatever isn’t 13, just pick a date that has some relevance to you that meets the age requirement.
  • The image size for your Avatar or main profile picture is 160x120.
  • To find out what is happening with your circle of friends go to “my home”.  You will see the latest posts and uploads right at your fingertips.
  • This community loves all things ART.

How do I add my Media?:

  • Photos:
    • Photo(s) must be in JPEG, PNG, or GIF format (no progressive JPGs or animated GIFs) and must not be greater than 100 MB.
    • For better quality presentation, make sure your images are at 72 dpi and fit within these dimensions: 640x480 (best) or 480x640. Better image quality and custom sizing is one our top priorities for additions to the site.
  • Blogging:
    • Blogging is very similar to other sites. Just cut and paste images or text right into the blog window.
    • Although it’s easy to embed images, we can’t support YouTube or other video within the blogs. We are working on it though.
  • Video:
    • Video(s) must be in .flv, .wmv, .asf, .avi, .mov, .3gp, .mpg, .mpeg, or .mp4 format, 100 MB limit.
    • We encode all videos into Flash (FLV) files. The full details are:
      • Bitrate: 750kbps 20 frames per second (fps)
      • 420px wide x 316 px high
      • Codec: on2 vp6 FLV
      • Audio codec: MP3
      • Audio bitrate: 48kbps
      • Audio sample rate: 22.05 mhz Stereo
    • You can also use your own webcam to upload videos, this may differ depending on what webcam you are using.
  • Audio:
    • Audio file(s) must be in MP3 format, and no greater than 100 MB.
    • You can add multiple audio files at one time as well, just click on “Add Multiple Files”
      • Be sure to have your thumbnail image ready at the time you upload your file. You cannot add one after the MP3 uploaded.
    • “Why does my audio sound weird, play fast or sound like a chipmunk is singing?”
      • Your audio file may be encoded at a sampling rate that our audio player doesn’t support. As our player is built in Flash, it can only accept files that have been encoded at multiples of 11.025 kHz. Try encoding your file at 11.025 kHz, 22.050 kHz, or 44.100 kHz, and upload it again.

* Remember to add tags and descriptions to each of the media you upload. This helps other members find it!

* BEWARE, the site times out quickly. You may need to write your blog or long description in Word or Notepad so you can copy/paste it into the form faster.

Can I upload via a Mobile application? “YES”:

Attach a video or photo file to an email from your computer or mobile phone, then send it to your upload address.

  • Sign up for a mobile email:
    • Go to: Edit My Profile > Edit My Account
    • Scroll to the bottom and hit “Configure Email and Mobile Uploads”
    • Follow the instructions to set up the mobile email account.
  • Sending pictures via a mobile phone:
    • Your new email should look like this:
      • Profilename.something@kickshare.com 
    • Email that address to upload automatically to “My Photos”
      • The subject line will be the title
      • The copy in the email will be the text
      • The picture MUST be an attachment.

Uploading files via email

Tips for uploading

  • Anything you upload via email is subject to the usual requirements (file types, file sizes, and appropriate content).
  • Only address the email to your upload address (don't Cc other recipients).
  • Use your cell phone to upload photos and videos as an attachment.
  • Use your email subject line to add a title to your files and your email body to add a description (plain text only).
  • Be patient: email uploads often need more time for processing, depending on your carrier. We cannot support Sprint or T-Mobile phones yet.

How do I get more exposure?:

  • Remember to add tags and description information to your media; it helps people find you in a search. You can also tag your profile as a whole with keywords that describe the art you are interested in and the art you create. You can edit these by going to My Home, Edit My Profile.  (You can also edit your birthday and the rest of your account information under My Account).

"Be Social"

  • Inviting Friends:
    • Click on Add friends from Address book and follow the instructions for your particular email client.
    • You can also just type in their email addresses manually.
    • Be sure your email addresses are up to date and valid. And try to limit notifications to 10 or less otherwise they will end up in SPAM. You can also send your profile address to allow friends to see your entire page. (This URL is located below “(Username)’s Home” on the "My Home" page.
  • Commenting:
    • You must be logged-in to comment on anything within our community. 
    • Type in your comment into the “comment field” and then click “Add Comment”, your comment should show up right away.
    • If you find a work of art that stands out we would all like to hear about it so comment away! Just as important is the voting and favorites feature, please vote by ranking and adding to your favorites list.
  • Blogging:
    • Share what’s happening in the art world near you.  Tell us about what inspires you to create. Tell us about your favorite art, news etc…
  • Start a Discussion:
    • Go to "Message Board" and create a new discussion or reply to other members' discussions. Link to videos or blogs and current events in the arts.
  • Share your Media:
    • Each media upload has it’s own email to friend function as well as embedding options. Go tell your friends and send them links to your content!

What about my Widgets?:

  • Go to “My Widgets” Located under the “My Media” section:
    • Widgets are tools used to deploy your media.  They allow for users to embed content feeds into other websites.
    • There are 5 types of widgets: Video, Friends, Photos, Audio and Blogs.
    • Choose the type of widget you want to use and then simply copy and paste the embed tag on your website.
    • Download the OVTV 1 Click Guide and keep your community links handy. Go to: http://www.ovationtv.com/downloads.  It’s fast and FREE.

General Issues:

I can't get the videos to play what should I do?

  • Make sure you have the latest version of Flash Player installed on your computer. The flash player is the standard plugin we use for video playback. Click to download.

We hope this FAQ was helpful. If you want to recommend something for this list to help others or if you need further help please contact web@ovationtv.com.

We are looking forward to seeing your art, take care and have fun!

 

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