Ovation NOW Support
For Roku or AppleTV devices:
Live TV streaming and On-demand episodes are offered as a benefit to TV subscribers whose provider package includes Ovation TV. We require a TV login to confirm your access, so you must login with your TV subscription ID and password. If you are unsure whether you have a username/password for your TV company or you've forgotten them, you can recover both by contacting your TV provider.
The following TV providers are supported on Ovation Now at this time. If you do not see your provider listed here, please check back regularly as new providers are continuously being added.
Adams Cable Service, Amherst Telephone/Tomorrow Valley, ATMC (Atlantic Telephone Membership Corp), Bardstown Cable TV, Broadstripe (Anne Arundel Telecom), Burlington Telecom, C Spire SNAP, CC Communications, Cedar Falls Utilities, Century Link Prism, Chesnee Communications, Citizens Cablevision, Inc., Consolidated Communications, Coon Valley Telecommunications Inc, Dakota Central Telecommunications, Delta Telephone Company, DIRECTV, EPB Fiber Optics, Fibrant (City of Salisbury), Frankfort Plant Board, Franklin Telephone Company, Frontier Communications, GCI, Gigabit Minnesota (FTTH Communications), Google Fiber, Greenlight Community Broadband, GVTC, Hart Communications, Hawaiian Telcom, Highland Media, Horizon Chillicothe Telephone, Hotwire Communications, HTC Communications Co., ImOn Communications, Lavalle Telephone Cooperative Inc., Madison Communications, MTA Communications LLC, Mulberry Telecommunications, Norvado, NTS Communications, Opelika Power Services, Phonoscope Cable, Pioneer Communications, Plant TiftNet Inc., Richland Grant Telephone Cooperative Inc., San Bruno Cable TV, Service Electric Broadband Cable, Service Electric Cable TV and Communications, Shentel, Sjoberg's Inc., Solarus (Manawa Telecom), Spanish Fork Community Network, TriCounty Telecom, TSC, Tullahoma Utilities Board (LightTube), Union Telephone Company, Vernon Communications Co-op, Viya Cable TV, Volcano Vision Inc., VTel, VTX1, Wabash Communications Coop, Wave, Waverly Communications Utility, Wiktel, Windstream Cable TV, WOW!, Zito Media
If your TV provider is not listed, please check back periodically to see if they’ve been added. We are currently working on bringing new providers on board.
No, you can use your existing TV provider username and password to watch on the device app.
If the activation code isn't working or has expired, please click on "Get a new code" on the device to get a new activation code.
Your TV provider may ask you to re-verify your account periodically.
If you have seen this message, it may mean that you are a customer of a supported TV provider but not a customer who subscribes to Ovation TV. Alternatively, it may indicate that parental control settings on your account are blocking this content. For example, if the maximum parental rating set on your account is TV-PG; then any episodes with a rating of TV-14 or TV-MA cannot be played back on Ovation Now. If you believe you have received this message in error, please contact your TV company and confirm that you are subscribing to Ovation TV and your parental rating is correctly set.
Yes, you will need a WiFi or Ethernet connection to use Ovation NOW on Roku or AppleTV. On iPhone, iPad or Android, you will need WiFi or a 4G-speed cellular data connection.
Typically, you can watch the most recent episodes of in-season featured Ovation shows currently on-air. New episodes become available on Ovation Now after they premiere on Ovation TV and are available for a limited duration. If a show is not in season, you will not usually find episodes on Ovation Now, except during special catch-up opportunities.
We try to have episodes available as long as possible. The latest full episodes for Featured series are always available in season. We also sometimes provide catch-up episodes of previous seasons.
All Ovation Now ‘Featured Series’ and live streamed TV always has closed-captioning available. Most ‘Ovation Series’ and Movies have closed captions available. In some cases, archival content or movie content produced prior to 1996 may not have closed captions. You can enable or disable captions on the Roku or AppleTV platforms by going to the Options settings to turn captions on or off for all content. For iPhone, iPad and Android; you can turn captions on and off by toggling the ‘CC’ icon in the top-right corner of the video player screen.
Yes. If you pause any episode during playback and then exit the App, it will remain paused at that point until you are ready to complete viewing. When you get back to that episode, you will be asked if you wish to resume viewing from that point, or restart the episode from the beginning.
Content is not available for purchase or download through Ovation NOW. Please visit www.ovationtv.com for more information about how to view Ovation TV.
Yes, you can simultaneously sign into multiple devices of the same platform, but your TV provider may restrict the number of allowed devices for concurrent streaming.
No, Ovation NOW is available for download in the United States only.
Please exit and restart the Ovation Now app and sign in again with your TV provider if necessary. If using a cellular device, please confirm you are in an area with adequate cellular coverage. If using Roku or AppleTV, please confirm that you are still connected to your WiFi or Ethernet network. If you are still experiencing issues, please contact email@example.com with your App platform (e.g. Roku/ AppleTV / iPhone / Android), device model, software version, Ovation NOW app version and TV provider information.
Please email firstname.lastname@example.org if you have a question about the App that is not listed on this page.
You can contact Ovation TV at email@example.com with any general questions.